chargeFleet: The control center for fleet managers
With chargeFleet, you can keep an eye on your e-fleet at all times and manage it efficiently. Our user-friendly web portal offers full cost transparency and makes it easier to manage authorizations, charging costs and energy consumption at charging stations. It also enables easy organization of charging card and user management for smooth operation.
Detailed overview of all charging processes and analyses of the fleet's charging behavior
User and charge card management
Access management, tariff planning and management of charging stations in the store
The best solution for your drivers too
The proven app offers drivers complete transparency of all charging transactions, including tax-compliant receipts directly in the app. If necessary, the driver can individually expand the app with an RFID charging card, which is particularly practical in areas with poor network coverage, such as underground car parks.
Easy to use app for drivers
Easy to find the available public, private or company-owned charging stations including price information via app
Ability to charge without a physical card with direct billing to the company
An overview of our solutions
chargeHome
For charging via an intelligent & offline wallbox or via a conventional household power outlet. Automatic setting of electricity tariffs by address and zip code.
chargeStation
For managing your own charging stations and controlling the user base as well as corresponding charging rates.
chargePublic
For flexible and convenient charging in public spaces — in Switzerland and Europe.
FAQs
If your question is not answered here, you can contact us directly.
Checking the health of your electric vehicle's battery is important to ensure optimal performance. Most e-vehicles are equipped with a battery management system that provides information about the health status of the battery (SOH). This information can usually be retrieved via the vehicle's on-board computer system or displayed on the dashboard.
In addition to monitoring built into the vehicle, there are also external diagnostic devices that can provide more detailed information about the status of the battery. These tools connect to the vehicle's OBD-II port and can give you insights into the battery's capacity and voltage, as well as potential issues.
If you notice a significant reduction in the range of your electric vehicle or suspect a problem with the battery, you should have it checked by a certified technician. The latter has access to specialized equipment and can carry out a more thorough diagnosis to assess the state of the battery.
Battery balancing is the process of balancing the charge level of individual cells in an EV battery pack. This is important because some cells can easily become unbalanced over time due to fluctuations in capacity or usage. If the cells are unbalanced, this can result in reduced overall battery performance and a shorter range.
Battery balancing redistributes charge between cells to ensure that all cells have the same level of charge. This can be done automatically through the vehicle's integrated battery management system or through special charging cycles that are designed to compensate for imbalances.
By balancing the battery regularly, you can maintain optimal performance and extend the overall life of the battery pack. It helps prevent some cells from being overcharged while others are undercharged, which can lead to premature aging and loss of capacity. Battery balancing also ensures that all cells are used efficiently, maximizing available energy and increasing the range of your electric vehicle.
There are a few steps you can take when troubleshooting your EV's battery or charging system. First, check whether your electric vehicle is correctly connected to the charging station. Sometimes a loose connection can cause charging issues. If the connection is secure, check whether error messages or warning lights appear on the dashboard of your electric vehicle. These ads can provide valuable information about the issue.
Next, make sure that the charging station you're using is working properly. If possible, try using a different charging station to see if the problem persists. Also make sure that the charging cable is not damaged or frayed as this may interfere with charging.
If you're still having problems, you should consult your EV's user manual or contact the manufacturer's customer service. They have the necessary expertise and experience to guide you through all troubleshooting steps for your electric vehicle model.
Remember that it is always a good idea to consult a professional technician or an authorized service center if you are unsure about troubleshooting or if the problem persists.
Although EV batteries are designed to last a long time, there are some signs that the battery needs to be replaced or serviced. These signs include:
Significant reduction in range: If you notice a sudden and significant decrease in the range of your EV, this could be a sign that the battery capacity has declined. This may require further investigation and potential maintenance.
Slow charging speed: If your EV is taking much longer to charge than usual, it could be an indication of a battery issue. It's important to rule out issues with the charging station or cable before you conclude that the battery needs to be repaired.
Inconsistent loading behavior: If you experience irregular charging patterns, such as sudden interruptions or frequent charging failures, this could be a sign of a battery issue. This can be confirmed by diagnostic tests.
Increased heat generation: If you notice excessive heat from the battery while charging or discharging, it could be an indication of a problem. Increased temperatures can have a negative impact on battery performance and lifespan.
If you observe any of these signs, it is advisable to consult a qualified technician or contact the vehicle manufacturer's customer service for further advice and assistance.
In order to effectively maintain and maintain your electric vehicle's battery and charging system, you should follow a few best practices. First, it's important to follow the manufacturer's guidelines for charging and maintaining your electric vehicle's battery. This includes charging within the recommended voltage range and avoiding extreme temperature conditions as these can affect battery performance.
It is also important to regularly check and clean the charging port and cable connections. Remove any debris and dirt that could hinder charging. In addition, it is advisable not to overcharge or over-discharge your electric vehicle battery as this may reduce the overall life of the vehicle.
In addition, it is highly recommended to arrange regular maintenance appointments with authorized service centers. They can carry out diagnostic tests and ensure that your electric vehicle's battery and charging system are working optimally. These experts can also inform you about software updates and possible recalls for your e-vehicle model.
Finally, it is important to learn about the latest developments in EV technology and battery management. This allows you to adjust your maintenance routines as new information becomes available.
Compatibility between your electric vehicle battery and the charging system is essential for a smooth charging experience. To achieve this, follow these steps:
Refer to your electric vehicle's user manual: The user manual provides detailed information about the recommended charging specifications for your electric vehicle. It includes information about the charging voltage, amperage, and plug type that your electric vehicle supports. This information is critical to choosing a compatible charger.
Select the right charging station: When buying or using a charging station, make sure that it supports the charging specifications specified in your vehicle's user manual. Look for charging stations that are compatible with your vehicle's plug type and offer the charging speed you want.
Pay attention to industry standards: Look for chargers that comply with industry standards such as IEC 61851 or SAE J1772. These standards ensure compatibility and interoperability between e-vehicles and charging stations.
Contact the manufacturer or authorized resellers: If you have any doubts or lack of compatibility, contact the manufacturer or the authorized
More about charging
Swisscom optimizes e-mobility management with autoSense fleetCharge
Media release: autoSense & Gireve partnership
