Charging & refunds at home
With chargeHome, we provide companies with a fair and efficient solution for charging e-vehicles at home. Our system ensures cost transparency and takes into account both drivers' needs and company guidelines.
Home charging challenges
The integration of home chargings into existing company guidelines and the fair reimbursement of employees presents companies with significant challenges. Standard solutions can only be used to a limited extent.
Three core challenges can be identified:
Cost and comfort optimization
Your field service fleet is rarely in the office. With a home charging infrastructure, you enable your employees to charge time and cost-effectively. This ensures acceptance and a comfortable experience with e-vehicles.
Equal treatment of all employees
Different living situations (electricity tariffs, charging station rentals, billing costs) make it challenging to determine the refund and the corresponding car policy.
Difficult access to charging data
Existing standard charging station solutions only work for 25% of drivers - especially in rental contracts or in apartment buildings, monitoring and reimbursing charged electricity is complex and time-consuming.
Reimbursement for home charges: simple, fair and independent of the charging station
With our chargeHome solution, we achieve complete equal treatment for all electric-driving employees. Regardless of whether it's your own or rented charging station, intelligent charging solutions or a household power adapter, we record the electricity charged at home using the car app and can thus reimburse all employees for home charges. In addition, we also take over the reimbursement for you — no new processes and additional accounting expenses for you.
Intuitive portal for fleet managers and drivers
Independent registration of the vehicle and the electricity tariff by employees
Valuable insights into charging behavior
FAQs
If your question is not answered here, you can contact us directly.
There may be several reasons for this: 1) Your charging card is not stored in the app. Please note that the charging card is only activated when it is linked to an account in the app. 2) Next, check whether a valid credit card is stored in your profile. You can check this under ‘Payment method’ in your profile. 3) The station is private and can only be used by activated users or the station does not belong to the chargeON network. 4) In rare cases, the station may malfunction. You can find the hotline number of the respective station operator at the station and in the app.
1) First connect your vehicle to the charging station by plugging the charging cable into the vehicle. 2) If there is no charging cable at the station, plug your own first into the charging station and then into the car. 3) Authenticate yourself by holding your charging card to the marked RFID reader. 4) Charging begins.
To do this, use the “Forgotten password” function on the app's home page.
No, currently only the chargeON charging card can be connected to the app.
1) First connect your vehicle to the charging station by plugging the charging cable into the vehicle. 2) If there is no charging cable at the station, first plug your own into the charging station and then into the car. With the map, you can find charging stations that are integrated into the chargeON network. 3) Open the app when you are at the charging station. Based on your location, the app will immediately display the charging stations in your area. 4) Find the charging station in the app. 5) Click on ‘Charge now’. If there are several charging stations, you can use the charging station ID to find the correct charging station. This charging station ID can be found on the charging station itself. 6) Then click on ‘Pay now’. 7) The charging process will begin.
These charging cards can easily continue to be used.
