Manage your electric fleet efficiently
Fleet electrification is one of the most important measures to achieve the ambitious net zero targets. Converting your fleet to electromobility and managing your existing electric fleet is easy and simple with autoSense.
Challenges for fleet managers
Converting and managing an electric fleet is not always easy. Fleet managers are responsible for ensuring that the charging needs of their electric vehicle fleet are covered and that billing is accurate and tax-compliant.
This creates the following challenges for companies:
Insight into all transactions
The majority of charging processes are carried out at home, which means that the company is not aware of all transactions.
Reimbursement of private electricity purchases
The companies are unable to calculate exactly how many kWh were charged and at what price they were purchased at home.
Optimize the efficiency of charging processes
Monitoring the duration, location and costs of charging processes is difficult for fleet managers, which means that no optimizations can be made.
For effective management of fleets through user allocation, charging activity overview and RFID card management.
For easy public charging by your employees. With information about charging stations, prices, availability and charging with or without a card.
All transactions are visible on a monthly statement and can be assigned to cost centers or projects.
Through us, you have access to the largest network of public charging stations in Europe.
Integration of telematics data into B2B charging solutions to optimize control.
Where your needs and our product meet
With fleetCharge, we make your life as a fleet manager easier by offering tailored benefits that are tailored exactly to your needs, from efficient driver management to simplifying RFID card management, as well as comprehensive statistics and reporting functions to smoothly manage your fleet.
The solution for fleet managers to simplify charging management
Full cost transparency is essential to efficiently manage vehicle fleets. Simple authorization management in a web portal, transparent transactions (including charging costs, charging system details and energy consumption) and the use of telematics data through the autoSense adapter for fleet management are decisive aspects.
Central overview of all charging processes by charging type
User management including allocation of driver apps and optional RFID charging cards
Monitoring and management of charging transactions using clear statistics
The best solution for your drivers too
The proven app offers drivers complete transparency of all charging transactions, including tax-compliant receipts directly in the app. If necessary, the driver can individually expand the app with an RFID charging card, which is particularly practical in areas with poor network coverage, such as underground car parks.
Easy to use app for drivers
Easy to find the available public, private or company-owned charging stations including price information via app
Ability to charge without a physical card with direct billing to the company
Our customers speak for themselves
Rely on valuable first-hand feedback that our customers share with enthusiasm.
Stefan Reber
Head of Managed Mobility, Swisscom AG
Timo Nührich
CEO, Clyde
The fleetCharge offer
Modular e-charging solutions for companies.
fleetCharge Public
For flexible and comprehensive charging in public spaces across Europe at over 500'000 charging points.
fleetCharge Office
For charging at company-owned charging stations directly at the workplace and their comprehensive management.
fleetCharge Home
For charging via an intelligent & offline wallbox or via a conventional household power outlet. Billing is supported by autoSense telematics data.
FAQs
If your question is not answered here, you can contact us directly.
There are a few steps you can take when troubleshooting your EV's battery or charging system. First, check whether your electric vehicle is correctly connected to the charging station. Sometimes a loose connection can cause charging issues. If the connection is secure, check whether error messages or warning lights appear on the dashboard of your electric vehicle. These ads can provide valuable information about the issue.
Next, make sure that the charging station you're using is working properly. If possible, try using a different charging station to see if the problem persists. Also make sure that the charging cable is not damaged or frayed as this may interfere with charging.
If you're still having problems, you should consult your EV's user manual or contact the manufacturer's customer service. They have the necessary expertise and experience to guide you through all troubleshooting steps for your electric vehicle model.
Remember that it is always a good idea to consult a professional technician or an authorized service center if you are unsure about troubleshooting or if the problem persists.
Although EV batteries are designed to last a long time, there are some signs that the battery needs to be replaced or serviced. These signs include:
Significant reduction in range: If you notice a sudden and significant decrease in the range of your EV, this could be a sign that the battery capacity has declined. This may require further investigation and potential maintenance.
Slow charging speed: If your EV is taking much longer to charge than usual, it could be an indication of a battery issue. It's important to rule out issues with the charging station or cable before you conclude that the battery needs to be repaired.
Inconsistent loading behavior: If you experience irregular charging patterns, such as sudden interruptions or frequent charging failures, this could be a sign of a battery issue. This can be confirmed by diagnostic tests.
Increased heat generation: If you notice excessive heat from the battery while charging or discharging, it could be an indication of a problem. Increased temperatures can have a negative impact on battery performance and lifespan.
If you observe any of these signs, it is advisable to consult a qualified technician or contact the vehicle manufacturer's customer service for further advice and assistance.
In order to effectively maintain and maintain your electric vehicle's battery and charging system, you should follow a few best practices. First, it's important to follow the manufacturer's guidelines for charging and maintaining your electric vehicle's battery. This includes charging within the recommended voltage range and avoiding extreme temperature conditions as these can affect battery performance.
It is also important to regularly check and clean the charging port and cable connections. Remove any debris and dirt that could hinder charging. In addition, it is advisable not to overcharge or over-discharge your electric vehicle battery as this may reduce the overall life of the vehicle.
In addition, it is highly recommended to arrange regular maintenance appointments with authorized service centers. They can carry out diagnostic tests and ensure that your electric vehicle's battery and charging system are working optimally. These experts can also inform you about software updates and possible recalls for your e-vehicle model.
Finally, it is important to learn about the latest developments in EV technology and battery management. This allows you to adjust your maintenance routines as new information becomes available.
Compatibility between your electric vehicle battery and the charging system is essential for a smooth charging experience. To achieve this, follow these steps:
Refer to your electric vehicle's user manual: The user manual provides detailed information about the recommended charging specifications for your electric vehicle. It includes information about the charging voltage, amperage, and plug type that your electric vehicle supports. This information is critical to choosing a compatible charger.
Select the right charging station: When buying or using a charging station, make sure that it supports the charging specifications specified in your vehicle's user manual. Look for charging stations that are compatible with your vehicle's plug type and offer the charging speed you want.
Pay attention to industry standards: Look for chargers that comply with industry standards such as IEC 61851 or SAE J1772. These standards ensure compatibility and interoperability between e-vehicles and charging stations.
Contact the manufacturer or authorized resellers: If you have any doubts or lack of compatibility, contact the manufacturer or the authorized
Safety should always come first when using an e-charger. Here are some important safety tips to keep in mind:
Check the charger and cable: Inspect the charger and cable carefully for signs of damage or wear before you plug your EV into a power outlet. If you notice frayed wires, exposed metal, or other abnormalities, do not use the charger and contact a specialist.
Use your own circuit: It is recommended that you use a separate circuit for your e-charger. That means you should avoid using extension cords or sharing the circuit with other high-performance devices. A separate circuit reduces the risk of overload and ensures safe charging.
Avoid charging in extreme weather conditions: Extreme temperatures, whether too hot or too cold, can have a negative effect on charging and may damage the battery. If possible, park your electric vehicle in a covered area or garage to protect it from extreme weather conditions.
Follow the correct charging protocols: Always follow the charging instructions provided by the charger manufacturer and the user manual for your electric vehicle. This includes securely plugging in the charger, ensuring a proper connection, and setting the appropriate charging parameters.
Be careful in wet or humid conditions: Charging an electric vehicle when wet or humid can jeopardize electrical safety. Make sure the charging station and surrounding area are dry before you plug in.
A few indicators can be used to determine when the battery in your electric vehicle needs to be replaced. One sign is a significant reduction in range compared to when the battery was new. If you notice a sudden and significant drop in range, it may be a sign that the battery capacity has declined. If you're also experiencing frequent charging failures or the battery no longer holds a charge for a reasonable period of time, it might be time to consider a replacement. It is recommended that you visit an authorized EV service center for a professional assessment.
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